Update or Cancel an Order

Changed your mind, or gave the wrong address at checkout? No worries, we've all done it. As long as your order hasn't processed or shipped, you can make changes to it.  Orders placed by 1pm PST typically go out the same day.   

If you need to modify or cancel and order , please fill form below as soon as possible.  Our support team will try their best to accommodate your request. However, please note that our order fulfillment and shipping systems are designed to automatically get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.

Note: If your order has been shipped and you would like to cancel the order, this will be processed as a return, and you will be responsible for the return shipping fee back to our facility. Once we receive the product, we will process the refund.